Brilliant Jerks – A curse or a blessing?
I love the phrase “brilliant jerks” which first came into prominence as part of the much publicised quote from the Netflix culture slideshow, more recently replaced by the Netflix culture update. It brings two seemingly opposite words into focus in the same way that telling somebody that they are “brilliantly useless” might do and that may explain why it gets so much focus.
On a dream team, there are no “brilliant jerks” … The cost to teamwork is just too high. Our view is that brilliant people are also capable of decent human interactions, and we insist upon that. Netflix Culture Slides.
Of course there are two sides to every coin. Some people have debated that such “brilliant jerks” should be nurtured because they are necessary to allow an organisation to “grow and innovate”. Yet another, Freddy J. Nager, highlighted that such an absolute get-rid-of-them strategy would backfire because you lose folks like Steve Jobs from your midst!
The key, of course, lies in properly defining what we mean by a “brilliant jerk”. I do not consider it to refer to such folks as Freddy Nager points out in his article:
“If a brilliant jerk is someone who simply questions the answers and rejects the status quo, by all means, he should not only be kept, he should be rewarded.” Freddy J. Nager
We clearly need such people to ask questions, challenge the status quo, inject passion and avoid groupthink. That is but one aspect of brilliance. The critical part of the definition lies in the second word: JERK! Simply put, it does not just mean that you are not a nice person. It means that you treat other people badly – sometimes to the extreme. You can think of it as making an ape of yourself!
Being brilliant is not a license to become a jerk
I was reminded of some “brilliant jerks” I have met over the years when I referred to the importance of being “FRIENDLY and FAIR” in my F-Words post. Brilliance does not give license for anybody to become a jerk anymore than being a disengaged or “non-brilliant!” employee does. Cultures that tolerate jerk-like behaviour – regardless of brilliance – without addressing it appropriately in a FAIR manner lose in the long run.
“HOW we do WHAT we do matters HUGELY.” Kevin Breen, CyberActive Limited.
In my CyberActive Limited work, I use a pretty basic notion to get across the need for individuals, and the broader culture, to be both “FRIENDLY and FAIR”. Yes, it may seem like simple common sense but sometimes common sense is not so common!
Focus on WHAT you do and HOW you do it regardless of whether you are a “brilliant jerk” or not. You will feel much better for being “FRIENDLY and FAIR” and this does not mean that you must sacrifice brilliant results. FAIRNESS implies being direct and transparent in terms of addressing performance issues….. but in a FRIENDLY manner that preserves “decent human interactions”. This enables the intact team to fail or flow forward together to address the next opportunity that lies ahead.
Leave the jerk at the door and cast a positive shadow
“An institution is the lengthened shadow of our collective behaviour.” Adapted from Ralph Waldo Emerson.
Such niceness, rather than jerkiness, does not mean weakness when you operate from a “FRIENDLY and FAIR” stance. Try creating such a shadow as your legacy. It’s not asking too much, is it?
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